Vivy

Privacy Policy

Last updated: February 1, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number, company name)
  • Project details and requirements you share with us
  • Communication records (emails, messages, meeting notes)
  • Payment and billing information
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information to:

  • Provide and deliver our software development services
  • Communicate with you about projects, inquiries, and updates
  • Process payments and manage billing
  • Improve our services and website experience
  • Send relevant marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances: with your explicit consent; with trusted service providers who assist us in operating our business (payment processors, hosting providers); when required by law or to protect our legal rights; or in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and secure development practices. While no system is 100% secure, we take reasonable precautions to safeguard your data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is retained for the duration of the engagement plus a reasonable period afterward for support and warranty purposes.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. We use Google Analytics to understand website usage patterns.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Questions about your privacy? Contact us at privacy@vivy.dev